Company Description Radisson Blu Hotel, Cairo Heliopolis is a stylish, upscale hotel located just 3 kilometers from Cairo International Airport, offering convenient access for both business and leisure travelers. Guests can explore iconic historical landmarks such as the Great Pyramids and the Sphinx, as well as nearby shopping malls, bars, and golf courses. The hotel features elegant rooms and suites with upscale amenities and free high-speed Wi-Fi, alongside diverse dining options including Italian cuisine at Filini Restaurant, light bites at Gourmet House, and cocktails at 1122 Bar and Terrace on 9. Guests can enjoy city views from the rooftop pool, relax in the spa, and make use of modern fitness and business facilities. Flexible indoor and outdoor event spaces, airport pickup services, and professional catering make the hotel a preferred choice for corporate events and special occasions in Heliopolis.
Role Description The Executive Housekeeper is responsible for overseeing all housekeeping operations to ensure high standards of cleanliness, presentation, and guest satisfaction throughout the hotel. This full-time, on-site role, based in Cairo, Egypt, includes supervising housekeeping and laundry teams, scheduling staff, and coordinating daily room and public area cleaning activities. The Executive Housekeeper monitors inventory of linens, cleaning supplies, and amenities, and ensures compliance with health, safety, and brand standards. The role involves training and mentoring team members, conducting inspections, addressing guest requests or concerns promptly, and collaborating with other hotel departments to support seamless operations and special events. The Executive Housekeeper also contributes to continuous improvement by updating procedures, implementing efficiency measures, and maintaining accurate records and reports.
Qualifications
* Strong housekeeping and laundry skills, with experience managing room cleaning, linen care, and overall cleanliness standards.
* Excellent communication and customer service skills to interact effectively with guests and team members and resolve issues promptly.
* Solid organization skills to manage schedules, inventories, inspections, and documentation efficiently.
* Demonstrated ability in training and coaching staff, including onboarding, performance feedback, and skills development.
* Previous experience in a supervisory or management role in housekeeping within a hotel or hospitality environment.
* Knowledge of health, safety, and hygiene regulations, as well as brand standards and quality control procedures.
* Ability to work flexible hours, including weekends and holidays, based on operational needs.
* Proficiency in basic computer applications for scheduling, reporting, and inventory management; hotel systems experience is a plus.
* Relevant diploma or certification in hospitality management or a related field is preferred.
* Fluency in English; additional language skills are an advantage.
