Additional InformationJob Number 26131125
Job Category Revenue Management
Location One Marriott Drive, Need Address, Berlin 10317, GermanyVIEW ON MAP
Schedule Full Time
Located Remotely? N
Position Type Non-Management
In a nutshellThe Specialist Distribution Technology ensures the optimal and revenue-maximizing use of distribution systems across our 300 member hotels. With at least two years of prior experience in distribution or a related field, the Specialist acts as the escalation point for complex technical issues, advanced troubleshooting, and conflict resolution that directly impact hotel and company revenues.
The Specialist is also responsible for onboarding new hotels, delivering advanced trainings, and mentoring interns. By ensuring accurate configuration, rate integrity, and alignment of distribution strategies, the Specialist safeguards revenue streams, maintains rate parity, and minimizes risks such as Best Rate Guarantee (BRG) claims.
The role requires strong technical expertise, analytical skills, and problem-solving ability, combined with customer-facing skills to support hotels across diverse markets and cultural contexts. In addition, the Specialist is responsible for mentoring and supervising interns, training peers, delivering system trainings, and contributing to strategic projects that enhance distribution processes, optimize performance, and drive measurable revenue impact.
Tasks & ResponsibilitiesSystem Implementation & Advanced Management
Hotel Support & Training
Content & Channel Optimization* Ensure accuracy and consistency of hotel content (room types, descriptions, amenities, policies, taxes, images, etc.) across all connected channels, aligned with PMS setup. * Manage and support rate loading across all distribution channels (public, confidential, negotiated, campaigns, consortia, groups, etc.) in CRS and connected systems, including Cvent and GDS emulator. Ensure accurate and timely rate configuration to drive revenue through transaction fees, maintain rate parity across channels, and minimize exposure to Best Rate Guarantee (BRG) claims. * Lead OTA and GDS onboarding processes and resolve escalated connectivity or extranet access issues (Booking.com, Expedia, Agoda, Trip.com, etc.). * Perform GDS and OTA audits and troubleshooting, particularly for Enhanced Business Model (EBM) hotels.
Leadership, Collaboration & Projects
Experience & MindsetEducation & Background
Experience & Knowledge* Advanced knowledge of distribution systems: * CRS: SynXis, MARSHA, SiteMinder, etc. * Marriott systems: DAC, HPP, Product Catalog, MaRFP, MARSHA, mPortal, etc. * Knowledge about connectivity with different hotel systems: * PMS: Opera, MEWS, StayNTouch, Protel, Infor, etc. * RMS: Duetto, IDeaS, HappyHotel, etc. * OTAs: Booking.com, Expedia, Agoda, Trip.com, Tablet, Mr. & Mrs. Smith, etc. * Experience with XML required. * XTML language not required but of advantage. * Proven expertise in troubleshooting complex technical issues. * Proficiency in Microsoft Office (especially Excel) with ability to analyse and interpret data.
Languages
Core Competencies
Perks & Benefits
About Design Hotels™Design Hotels GmbH (www.designhotels.com) is a full-service hospitality consultancy, offering customized services to its member hotels. Under the brand Design Hotels™ the company represents and markets a curated selection of currently more than 300 luxury hotels in over 60 countries. These member hotels are independently owned but united by a commitment to individuality, progressive design, and cultural authenticity. Design Hotels™ embodies the most advanced ideas in the hospitality industry and offers discerning travelers new opportunities and inspiration for both a more conscious travel and lifestyle.
The company has its headquarters in Berlin and branches in Los Angeles, New York, London and Singapore. Since March 2021, Design Hotels GmbH is part of the Marriott International portfolio.
Design Hotels is an equal opportunity employer, we celebrate diversity and practice inclusivity. Hiring decisions are based on merit, qualifications, and our business needs only.
Please send your application without a picture.At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
