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Manage daily CSP operations and maintain partner relationships
Monitor CSP KPIs and operational performance
Analyze underperforming Zones and DAs and drive improvement
Follow up on key KPIs such as OFD, DPD, SPR, COD, Reverse, and Complaints
Regularly visit CSP stations and check on-site operations
Create improvement plans for underperforming CSPs and follow up on execution
Support new CSP development, onboarding, and daily operations
Skills
Experience in logistics, courier, 3PL, or last-mile delivery
CSP/DSP or driver team management experience is preferred
Good Excel and data analysis skills
Strong communication and execution skills
Able to work on-site and travel within the assigned area
Good English communication skills; Arabic is a plus
