Company Description El-Romeyan Group is a growing organization based in Cairo, operating across multiple business lines with a focus on delivering reliable products and services to local and regional markets. The company emphasizes long-term partnerships, customer satisfaction, and operational excellence. Team members benefit from a collaborative work environment that supports continuous learning and professional growth. El-Romeyan Group is committed to ethical business practices and building a diverse, inclusive workforce. Joining the company offers opportunities to contribute to impactful projects and develop a sustainable career path.
Role Description The Account Manager is a full-time, on-site role based in Cairo. This role is responsible for managing a portfolio of client accounts, serving as the main point of contact, and ensuring client needs are understood and addressed promptly. Day-to-day tasks include maintaining regular communication with clients, preparing proposals, handling inquiries, coordinating with internal teams to deliver services, and monitoring account performance against agreed targets. The Account Manager will track contracts, follow up on deliverables, support billing and collections processes, and prepare periodic reports and forecasts. The role also involves identifying upsell or cross-sell opportunities, resolving issues, and contributing to continuous improvement of client service processes.
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