Company Description Volo Textile is a Leading company in the textile and apparel sector, focused on delivering quality products and reliable service to regional and international clients. The organization emphasizes strong customer relationships, efficient supply chain management, and continuous improvement in production and service standards. Team members are encouraged to collaborate across functions to ensure client satisfaction and operational excellence. Volo Textile values integrity, accountability, and professional development, offering opportunities to learn and advance within the company.
Role Description The Account Manager will manage a portfolio of clients, serving as the primary point of contact for inquiries, orders, and ongoing account needs. This full-time, on-site role in Cairo involves overseeing order timelines, coordinating with production and logistics teams, and ensuring accurate and timely delivery of textile products. The Account Manager will prepare quotations, track account performance, and address issues proactively to maintain strong, long-term customer relationships. Daily tasks include monitoring sales activity, updating account records, preparing reports, and collaborating with internal stakeholders to meet customer requirements and company goals.
Qualifications
- Demonstrated ability to manage client accounts, build relationships, and maintain high levels of customer satisfaction.
- Strong organizational and time-management skills, with experience handling multiple orders, deadlines, and priorities.
- Solid communication skills, including clear verbal and written communication in English; proficiency in Arabic is beneficial.
- Basic understanding of sales processes, pricing, and contract terms; experience in textiles, manufacturing, or related industries is a plus.
- Comfort with using CRM systems, spreadsheets, and other business software to track orders and report on account performance.
- Ability to work on-site in Cairo and collaborate effectively with production, logistics, and finance teams.
- Bachelor’s degree in Business, Marketing, Supply Chain, or a related field, or equivalent relevant experience.
- Proactive problem-solving approach, attention to detail, and commitment to ethical and inclusive business practices.