The Finance Operations Department / Student Accounts Unit is looking for a Student Accounts Manager reporting to the Comptroller, Student Accounts.
This position is based on the Byblos campus.
Role Summary
The Student Accounts Manager is mainly responsible for managing the student accounts receivable operations at the Byblos campus, ensuring the accurate and timely processing of student financial transactions, proper financial reporting, effective internal controls, and efficient use of the University’s student financial systems. S/he supports system enhancements, automation, and continuous improvement initiatives.
Main Duties & Responsibilities
- Manages the daily operations of the student accounts receivable function, ensuring the accurate recording, processing, reconciliation, and monitoring of student financial transactions
- Reviews and approves student account transactions, journal vouchers, invoices, adjustments, reconciliations, and financial reports
- Oversees daily Banner transactions, Loan System transactions, and generates related general ledger postings
- Monitors student receivable, clearing, income, and expense accounts and ensures timely reconciliation
- Handles the assessment of tuition, housing, insurance, loans, and other student-related charges
- Administers and maintains Banner Student Accounts, Financial Aid, and Loan Systems, including financial term setups, fee assessment rules, detail codes, Statement of Fees schedules, installment plans, deferred payments, and registration hold
- Coordinates the opening and closing of academic and financial terms and ensures system readiness for registration, billing, and collection cycles
- Oversees the operational and financial aspects of the University Loan Program, including loan interfaces, interest calculations, reconciliations, provisions, write-offs, and related processes
- Coordinates with Information Technology on system enhancements, automation, testing, troubleshooting, and continuous system improvements
- Leads monthly and annual financial closing activities for the Student Accounts, Loan, and Financial Aid systems
- Prepares and reviews reconciliations between subsidiary records and the General Ledger
- Prepares and reviews accounting entries, accruals, provisions, write-offs, realized interest calculations, allocation entries, and year-end adjustments
- Generates reports, reconciliation schedules, management reports, and financial analyses as required
- Oversees financial processes related to student registration, tuition assessments, Statement of Fees, installment plans, deferred payments, cancellations, and reinstatements
- Meets with students and parents regarding complex financial matters, payment arrangements, loans, and exceptional cases
- Ensures compliance with university policies, accounting standards, internal controls, and applicable regulations
- Coordinates audit requests and provides supporting schedules, reconciliations, and required documentation
- Analyzes tuition revenue, financial aid, loan portfolios, insurance, student employment, and specialized academic programs
- Provides operational guidance to the team by setting clear goals, expectations, and priorities; tracks progress and maintains a service-oriented, high-performance environment
- Provides on-the-job training, coaching, and mentoring to enhance staff skills, efficiency, and professional growth
- Coordinates with Admissions, Registrar, Housing, Financial Aid, Information Technology, academic departments, banks, payment providers, auditors, and other stakeholders
- Identifies opportunities for automation, workflow optimization, systems enhancement, and continuous process improvement
- Leads business process reviews and supports the implementation of new systems, enhancements, and operational improvements
- Acts as backup support for office staff as needed to ensure continuity of operations
- Performs other duties pertinent to this job as assigned by the direct supervisor
Minimum Required Qualifications
- * Bachelor’s degree in Accounting or Finance; a degree in Business Information Systems or a related field is desirable. A Masters degree is preferred
- Minimum 6 years of experience in accounting, accounts receivable, or student financial services within a higher education environment, including 2 years of supervisory experience
- Proven experience in accounts receivable management, financial reporting, account reconciliations, General Ledger processes, and internal controls
- Demonstrated expertise in student financial systems administration, business process improvement, workflow optimization, automation initiatives, and system implementation or enhancement projects
- Strong proficiency in ERP or Student Information Systems (Banner, Oracle, or similar platforms) is preferable
- Excellent analytical, problem-solving, organizational, and stakeholder management skills
- Ability to lead teams, manage priorities, and collaborate effectively across functional and technical departments
- Strong customer service, communication, and relationship management skills, with experience handling complex student and parent financial matters
- Ability to handle confidential information with a high level of integrity, accountability, and professional judgment
Work Schedule
This role follows a standard Monday–Friday work schedule. However, due to the nature of managerial responsibilities, flexibility is required. The position may occasionally require availability after regular working hours, on weekends, or on holidays to support operational needs, ensure business continuity, and meet critical deadlines.
Interested candidates should email their CVs with a letter of interest outlining the applicant’s relevant experience to vacancy5@lau.edu.lb, specifying the job title in the subject line.
CVs should include the exact month and year while listing the candidate’s professional experience and educational background.Closing date for accepting applications is Monday, October 12, 2026.
No applications will be accepted after this date, and only shortlisted candidates will be notified.
Candidates must have attained the age of majority and satisfy all legal requirements to lawfully reside and work in Lebanon, in accordance with the applicable laws and regulations of the Republic of Lebanon.
The Lebanese American University is an Equal Opportunity Employer.
