Company Description MyFatoorah is the Middle East’s leading payment gateway, providing smart payment solutions that enable businesses to manage seamless online transactions and instant invoicing. The company’s secure platform integrates with major regional banks to accelerate settlements and streamline financial operations. MyFatoorah focuses on delivering an efficient, user-friendly payment experience for modern, growth-oriented enterprises. Thousands of businesses across the region rely on MyFatoorah to transform how they handle payments and scale their operations.
Role Description The Senior Sales Coordinator is a full-time, on-site role based in Kuwait City, responsible for supporting and optimizing the sales process across key accounts and new prospects. This role involves coordinating sales activities, preparing proposals and presentations, tracking leads, and maintaining accurate records in CRM and reporting tools. The Senior Sales Coordinator will collaborate closely with the sales team to schedule meetings, follow up on opportunities, and ensure timely responses to client inquiries. Day-to-day responsibilities include handling customer communications, resolving basic service issues, liaising with internal departments to fulfill client requirements, and helping streamline sales operations and workflows. The role contributes directly to revenue growth by improving sales efficiency and enhancing the overall customer experience.
Qualifications
- * Candidates should possess strong Sales Coordination and Sales Operations skills to manage pipelines, documentation, and internal workflows effectively.
- Candidates should possess solid Sales and Customer Service skills to support business development, nurture client relationships, and address customer needs professionally.
- Candidates should possess excellent Communication skills, including clear spoken and written communication and the ability to present information to internal and external stakeholders.
- Experience in payment solutions, fintech, or financial services is highly beneficial, along with familiarity with CRM tools and basic data reporting.
- Bachelor’s degree in Business, Marketing, Finance, or a related field, with several years of relevant sales support or coordination experience preferred.
- Strong organizational abilities, attention to detail, and capacity to work collaboratively in a fast-paced, target-driven environment.