Role Summary
The Sales Operations Manager is responsible for managing MLTP’s global channel of sales representatives and distributors. This role owns sales process for several international territories, Salesforce CRM management, issuing quotations, pipeline discipline, forecasting accuracy, and cross-functional alignment across Sales and Operations teams.
Key Responsibilities
- Set booking targets for global channel of sales representatives and distributors, and follow up on deal-by-deal basis to ensure territory targets are met
- Own Salesforce administration, opportunity quality, sales stage definitions, required fields, workflows, dashboards, and adoption across global sales teams
- Develop accurate weekly, monthly, and quarterly sales forecasts using pipeline data based on channel forecast
- Coordinate pricing, discount approvals, quote governance, special bid requests, tender support, and commercial review processes with Sales team
- Work with Applications Engineering and Product Management to improve visibility into demo requests, evaluation units
- Closely coordinate with Operations team and CM partners to ensure on-time planning and execution on sales orders
Required Skills & Qualifications
- Bachelor’s degree in Business, Engineering, Finance, Information Systems, or a related field
- 2+ years experience specifically managing third party sales channel like distributors and sales representatives
- 5+ years of experience in sales operations, revenue operations, commercial operations, sales analytics, or technical B2B sales support
- Strong CRM experience with Salesforce
- Understanding of B2B technical sales cycles, distributor/channel sales, quotation workflows, and customer buying processes
- High attention to detail with the ability to translate sales data into practical business recommendations
- Fluent in English, with exceptional communication skills
Preferred Qualifications
- Experience in test and measurement, electronics, semiconductor, telecom, datacom, aerospace, defense, automotive, or industrial technology markets
- Engineering degree is a strong plus
- Casual familiarity with high-speed test solutions such as oscilloscopes, BERTs, TDRs, VNAs, protocol analyzers, signal integrity tools, probes, fixtures, and calibration services
- Organic passion and interest in the AI infrastructure and cloud networking industry
