BEAMS is one of Japan’s leading culture shops, bringing together fashion, food and art.
BEAMS Abu Dhabi creates a cultural bridge between Japan and Abu Dhabi, connecting people and ideas to shape new culture together.
At BEAMS, we create memorable experiences through creativity, craftsmanship, thoughtful service and genuine hospitality. Guided by the Japanese philosophy of Omotenashi, we anticipate customer needs, pay attention to every detail and make every visit personal and inspiring.
We are looking for a Sales Executive to join our team in Abu Dhabi and create a thoughtful, personalised retail experience for every customer.
As a Sales Executive, you will help customers discover products, stories and styling ideas that suit their interests and lifestyles.
You will manage the complete customer journey — from a warm welcome and discovery to product recommendations, styling, mobile POS checkout, careful packaging and a sincere farewell.
KEY RESPONSIBILITIES
• Welcome customers naturally while respecting personal space and culture
• Understand customer needs before recommending products or styling ideas
• Explain product specifications, curation stories and lifestyle fit
• Provide fitting-room support while protecting customer privacy
• Complete cash and card sales accurately using approved POS access
• Confirm items, package purchases carefully and provide a sincere farewell
• Maintain approved VMD, sales-floor, fitting-room and product-care standards
• Coordinate replenishment and stock enquiries with the Storekeeper
• Collect customer details only with consent and through approved systems
• Refer returns, discounts, refunds and compensation requests to the manager for approval
• Accurately process sales while protecting products, payment devices and customer information
KEY RESULT AREAS
• Contribution to team sales
• Customer feedback and repeat visits
• Product knowledge and styling
• POS and transaction accuracy
• Floor presentation and stock standards
WHAT WE'RE LOOKING FOR
• 2+ years of experience in fashion, lifestyle or premium retail preferred
• Experience in consultative or styling-led sales preferred
• High school diploma or equivalent
• Fluent English; additional languages are an advantage
• Strong customer listening and styling skills
• Ability to communicate product stories in an engaging way
• Strong digital POS and transaction accuracy
• Cultural sensitivity and a collaborative approach
• Genuine passion for customer experience, fashion, lifestyle and culture
Reports to: Assistant Manager – Retail
Operational oversight: Shop Manager / Manager on Duty
THE ROLE
• Shift-based schedule
• Extended standing and walking
• Mobile POS and stock handling
• Participation in events, launches and stock counts
If you are passionate about fashion, culture, lifestyle and exceptional customer experiences, we would love to hear from you.
Join BEAMS Abu Dhabi and be part of a team connecting Japanese creativity, culture and hospitality with Abu Dhabi.
