We are looking for a detail-oriented and proactive Recruiter Operations Specialist to join our Talent Acquisition team. In this role, you will support the day-to-day operations of our recruiting function, ensuring our processes, systems, and data are efficient, scalable, and compliant.
The ideal candidate has hands-on experience with Ashby ATS, enjoys optimizing recruiting workflows, and is passionate about delivering an exceptional experience for recruiters, hiring managers, and candidates.
You will act as a key partner to recruiters, HR teams, hiring managers, and system administrators, helping us drive operational excellence across the entire hiring lifecycle.
What You'll Do
- Serve as a subject matter expert for Ashby ATS and provide day-to-day support to recruiters and hiring managers.
- Manage and maintain recruiting workflows, interview processes, scorecards, templates, automations, and reporting within Ashby.
- Monitor recruiting data quality and ensure accuracy across requisitions, candidate records, offers, and hiring workflows.
- Support recruiter onboarding and training on systems, tools, and best practices.
- Partner with HR, Payroll, Legal, and Privacy teams to ensure recruiting processes remain compliant with local regulations.
- Develop and maintain recruiting SOPs, process documentation, and user guides.
- Create dashboards and reports to track recruiting performance, pipeline health, hiring metrics, and service-level agreements.
- Identify opportunities to improve efficiency through automation and process optimization.
- Support integrations between Ashby and other HR systems.
- Assist with system configurations, permissions management, and user access controls.
- Act as the first point of contact for recruiting operations questions and system-related issues.
- Help drive Talent Acquisition projects and continuous improvement initiatives globally.
What We're Looking For
Required Qualifications
- 3+ years of experience in Recruiting Operations, Talent Acquisition Operations, HR Operations, or a similar role.
- Hands-on experience administering and supporting Ashby ATS.
- Strong understanding of recruiting processes and candidate lifecycle management.
- Experience creating reports, dashboards, and recruiting analytics.
- Excellent attention to detail and data management skills.
- Strong project management and organizational capabilities.
- Ability to work effectively with multiple stakeholders across different regions and time zones.
- Excellent written and verbal communication skills.
Preferred Qualifications
- Experience supporting global recruiting teams.
- Knowledge of recruiting compliance, privacy, and data retention requirements.
- Experience with ATS integrations, APIs, and recruiting technologies.
- Familiarity with HRIS platforms and onboarding systems.
- Experience documenting processes and creating training materials.
What Success Looks Like
In your first year, you will:
- Become the go-to expert for Ashby within the Talent Acquisition team.
- Improve the efficiency and consistency of recruiting processes globally.
- Increase data accuracy and reporting capabilities.
- Create clear documentation and governance standards for recruiting operations.
- Help deliver a seamless experience for candidates, recruiters, and hiring managers.
Why Join Us?
You'll have the opportunity to help shape and scale recruiting operations within a fast-growing global organization. Your work will directly impact how talent is hired, how recruiting teams operate, and how candidates experience our company.
If you are passionate about systems, processes, analytics, and creating operational excellence within Talent Acquisition, we'd love to hear from you.
