RDO Operations Specialist
Job Summary
We are looking for an RDO Operations Specialist to support day-to-day operational activities, coordinate with relevant stakeholders, and ensure smooth execution of processes and initiatives. The role will focus on operational efficiency, performance monitoring, reporting, and continuous improvement.
Key Responsibilities
- Support and coordinate daily operational activities and ensure timely execution of tasks.
- Monitor operational performance and track key performance indicators (KPIs).
- Prepare regular reports, dashboards, and operational updates for management.
- Coordinate with internal teams and relevant stakeholders to ensure smooth workflow and timely delivery.
- Identify operational gaps, issues, and areas for improvement.
- Support the development and implementation of operational processes, procedures, and guidelines.
- Follow up on action plans and ensure completion within agreed timelines.
- Analyze operational data and provide insights to support decision-making.
- Maintain accurate records and documentation related to operational activities.
- Support continuous improvement initiatives to enhance efficiency and service quality.
Requirements
- Bachelor’s degree in business administration, Operations Management, Industrial Engineering, or a related field.
- Relevant experience in Operations, Business Operations, or a similar role.
- Strong analytical, organizational, and problem-solving skills.
- Good knowledge of Microsoft Excel and PowerPoint; experience with reporting or dashboard tools is an advantage.
- Strong communication and stakeholder management skills.
- Ability to manage multiple priorities and work effectively in a fast-paced environment.
- Good command of English and Arabic is preferred.
