WE'RE HIRING | HR MANAGER
Company: MORAO CAPITAL
Location: Beirut, Lebanon
Arrangement: Full-Time | On-Site
Duration of Agreement: 2 Years
MORAO CAPITAL, a growing group of F&B businesses, is seeking a dynamic, proactive, and results-driven HR Manager to lead and develop the HR function across its portfolio of hospitality concepts.
We are looking for a hands-on professional with solid F&B industry experience who understands the operational demands of hospitality, takes ownership, and can build structured, efficient, and people-focused practices across multiple outlets.
Key Responsibilities:
- Lead end-to-end recruitment, talent acquisition, onboarding, and offboarding across all entities.
- Oversee manpower planning, staffing structures, shift coverage, and workforce allocation in coordination with outlet managers.
- Develop and implement HR policies, SOPs, employee handbooks, operational manuals, and training frameworks.
- Design, organize, and conduct staff training sessions, workshops, and employee development programs covering service standards, workplace conduct, and operational excellence.
- Oversee employee relations, performance evaluations, disciplinary procedures, and retention initiatives.
- Conduct regular outlet visits to assess staff performance, identify operational gaps, and address workforce challenges.
- Manage employee records, contracts, attendance, leave, and payroll coordination.
- Ensure compliance with Lebanese labor laws and employment regulations.
- Establish HR reporting systems, performance KPIs, and structured follow-up mechanisms.
- Work closely with management to strengthen organizational culture, employee engagement, accountability, and service standards.
Requirements:
- Minimum 2 years of relevant HR experience within the F&B or hospitality industry, preferably across multiple outlets.
- Bachelor's degree in Human Resources, Business Administration, Hospitality Management, or a related field.
- Proven experience in recruitment, manpower planning, employee training, and performance management.
- Experience developing HR manuals, SOPs, training materials, and conducting workshops.
- Strong understanding of Lebanese labor laws and HR practices.
- Excellent communication, leadership, organizational, and problem-solving skills.
- Ability to independently manage priorities, take initiative, and implement practical solutions.
- Proficiency in English and Arabic.
- Comfortable working between the head office and operational outlets as required.
What We're Looking For
A dynamic, resourceful, and commercially aware HR professional who thrives in a fast-paced F&B environment.