Local Host. Who are we?
Local Host is a leading next-generation proptech redefining the guest experience through innovative technology, creative design and a fresh approach to hospitality. We provide modern travelers and residents with a community-driven lifestyle, offering a smarter, better way to stay
Local Host’s vision is to disrupt the short-term rental industry by revolutionizing the guest experience through a seamless blend of technology, design and traditional "Caring Hospitality", showcasing its essence on a global scale while empowering local communities and fostering a deep sense of belonging
Local Host is a rapidly growing startup managing over 700 units across Lebanon, Greece, Cyprus, and KSA. Since our founding in 2020, we have achieved an average annual growth rate of 100% and currently boast a team of 120+ employees. We now host guests in 10+ cities across four countries (and growing!) with a clear ambition to become a unicorn by 2030
At Local Host, our team members are not just employees in a traditional model—they are intrapreneurs, integral to our journey. Each individual is empowered to think and act like an entrepreneur, driving innovation, contributing meaningfully, and building their own success story in the medium term
Our culture shapes how we make decisions, how we conduct meetings, how we communicate, and how we treat each other. We are steered by fundamental principles that shape how we work and thrive as a team:
Tribal Unity & Fraternity: We create a culture of support and collaboration, treating each other like family.
Continuous Growth and Learning: Committed to continuous personal and professional development.
Guest-Centric Hospitality: Delivering tailored, exceptional experiences that prioritize guest satisfaction.
Owners, not Employees: United as owners, we succeed and overcome challenges together.
Accountability and Transparency: Committed to accountability and transparency with guests, employees, and communities.
Job Summary:
The Guest Relations Agent is responsible for ensuring guests have an exceptional stay. This includes following up with guests after check-in, addressing their inquiries, and promptly resolving any concerns or complaints. You are also responsible for delivering outstanding service that enhances our company's reputation for excellence in hospitality.
At Local Host you will:
What we look for:
What we offer:.
