EGXPRESS Licensee of Federal Express (FedEx) is seeking a Credit Collector to join our company.
Responsibilities
- Coordinate the collection process between the customers and Filed Collectors through organizing the suitable dates and times for collections.
- Chase overdue invoices by telephone, email & letter within agreed timescales.
- Respond promptly to both client and internal inquiries.
- Resolve customers’ issues related to their accounts/ invoices and liaise with other departments –if needed-
- Investigate and evaluate customers’ credit requests to decide whether to a new credit is to be granted based on predetermined standards.
- Set up and maintain customer files.
- Present daily and monthly collection reports to the direct manager.
- Achieve personal/ team targets.
- Any other job-related duties.
Job requirements:
- Excellent Communication skills.
- Customer Focus & People skills
- Time management.
- Very good command of the English Language is a must both written & spoken (intermediate level).
