Company Description Mezwalah I مزوله is a destination management company specializing in tailored travel solutions with a focus on high-quality service. The organization designs and manages seamless, multi-destination itineraries across Saudi Arabia and international markets. Its expert team collaborates closely with corporate clients to coordinate logistics, experiences, and accommodations that meet diverse business travel needs. Mezwalah values professionalism, reliability, and customer satisfaction, creating smooth travel experiences that support clients’ operational and strategic goals.
Role Description The Corporate Travel Agent is a full-time remote role responsible for managing end-to-end travel arrangements for corporate clients. Daily tasks include handling flight, hotel, and car rental reservations, coordinating complex itineraries, and ensuring compliance with client travel policies and budgets. The role involves responding promptly to inquiries, providing proactive customer service, and resolving travel-related issues before and during trips. The Corporate Travel Agent will collaborate with suppliers, negotiate competitive rates, and identify cost-saving opportunities while maintaining a high level of service. This role also includes supporting sales initiatives by presenting travel options, preparing proposals, and contributing to sustained client relationships.
Qualifications
- * Candidates should possess strong skills in Reservations and Travel Arrangements for flights, hotels, and multi-destination itineraries.
- Candidates should possess excellent Customer Service abilities, including handling inquiries, resolving issues, and supporting travelers throughout their journeys.
- Candidates should possess experience with Car Rental bookings and ground transportation coordination for corporate travelers.
- Candidates should possess Sales-related skills, such as presenting travel solutions, upselling services, and maintaining client relationships.
- Prior experience as a corporate or leisure travel agent, ideally within destination management or business travel environments.
- Proficiency with travel booking platforms, GDS systems, and common office software tools.
- Strong attention to detail, organizational skills, and the ability to manage multiple bookings and deadlines simultaneously.
- Effective written and verbal communication skills in English; additional language skills are an advantage.
- Ability to work independently in a remote setting, exercise sound judgment, and adapt to changing client needs.