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Conversational AI Lead

6 hours ago

6 hours ago

Full TimeJunior

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Compare your skills with the requirements for Conversational AI Lead and see what you need to learn

Conversational AI Lead

ON-SITE - UAE

Permanent role

Financial Services

*Relocation benefits are on offer for those relocating from overseas*

We are looking for an experienced AI leader to head the strategy, design and delivery of conversational AI initiatives across the organisation.

This role will be responsible for transforming how customers and employees interact with the business through AI-powered chat, voice assistants, virtual agents and Generative AI. You will identify high-value use cases, define the conversational AI roadmap and lead initiatives from concept and proof of value through to enterprise-scale production.

Business experience:

10+ years industry experience
Banking or FS experience
Leadership & stakeholder management
Product ownership and leadership
Act as an SME for Conversational AI
Design and run the roadmap for these initiatives
Ensure Gen AI apps include appropriate controls

Technical expertise

Large Language Models and NLP
Speech-to-Text / Text-to-Speech
Prompt engineering
RAG
ML/OPS and Engineering
Vector databases and semantic search
Knowledge graphs
AI orchestration
Cloud AI platforms

Education - MUST HAVE a degree to qualify for this role.

*Only applicants with the relevant skillset against the above, will be contacted*