Role Summary
Manage day-to-day receivables and collections for TruKKer's Saudi Arabia customer portfolio — driving timely cash recovery, reducing overdue ageing, and keeping customer accounts clean and reconciled.
Key Responsibilities
- Own a assigned portfolio of KSA customer accounts and deliver monthly collection targets.
- Follow up on due and overdue invoices through calls, emails and customer visits; escalate ageing accounts as per the collections process.
- Share invoices, SOAs and supporting documents (PODs, delivery notes) with customers and resolve queries that delay payment.
- Reconcile customer accounts, allocate receipts accurately, and clear unapplied cash and short payments.
- Coordinate with Sales/KAM, Operations and Finance to resolve billing disputes, POD gaps and documentation issues blocking collection.
- Track and report DSO, ageing buckets, collection forecasts and daily collection activity.
- Negotiate payment plans with customers within approved limits and flag accounts requiring credit hold or legal escalation.
- Maintain accurate records of all collection activity, commitments and follow-ups in the system.
- Support VAT/e-invoicing (ZATCA) compliance requirements on invoicing and documentation.
Requirements
- Bachelor's degree in Finance, Accounting, Commerce or related field.
- 3–6 years of experience in B2B collections, accounts receivable or credit control.
- GCC experience required; KSA market experience strongly preferred.
- Logistics, transportation or supply-chain industry background preferred.
- Strong follow-up discipline, negotiation skills and comfort dealing directly with customer finance teams.
- Proficiency in ERP systems and MS Excel; familiarity with ZATCA e-invoicing an advantage.
- English required; Arabic strongly preferred for the KSA customer base.
- Valid KSA driving licence preferred for customer visits.
