Company Description Lexapora Group is a personal injury lead generation, digital marketing, and client-acquisition company that partners with law firms to connect them with qualified prospective clients. Operating in 20 states and actively expanding to around 39 states within the next 3 to 6 months, the company offers significant growth and stability for team members. Lexapora Group goes beyond traditional lead generation by qualifying each opportunity, completing the intake process, and working toward obtaining signed retainers that meet law firm criteria. The focus is on delivering well-developed, high-quality case opportunities rather than raw contact lists, creating a professional, results-driven environment for employees.
Role Description This is a full-time, on-site role based in Amman, Jordan for Call Center Agents fluent in Spanish and English. Team members will handle inbound and outbound calls with prospective clients, gather and verify case information, and complete detailed intake forms according to established criteria. Agents will explain services clearly, respond to questions, and guide callers through the initial steps of the client-acquisition process while maintaining professionalism and confidentiality. The role also involves updating case management systems, following scripts and compliance guidelines, and collaborating with supervisors and colleagues to meet performance and quality metrics.
Qualifications
