Job purpose
Represent SharkNinja products in retail stores by engaging shoppers, demonstrating products and recommending solutions suited to their needs. The Brand Expert will help deliver a strong customer experience, support sales performance, and maintain excellent brand standards on the shop floor.
Key responsibilities
- Welcome and engage shoppers, understand their needs, and recommend suitable SharkNinja products.
- Demonstrate product features and benefits clearly and confidently.
- Apply effective selling techniques to convert shopper interest into sales and support store targets.
- Maintain strong product knowledge across Shark and Ninja categories, including new launches and promotions.
- Keep product displays and demonstration areas clean, organised and aligned with brand guidelines.
- Coordinate with retailer staff to support product availability, visibility and customer service.
- Submit timely reports on sales, stock availability, shopper feedback, competitor activity and in-store issues.
- Participate in product training, store activities and promotional events.
- Follow retailer policies and represent SharkNinja professionally at all times.
Experience, Qualifications and Skill
- Previous experience in retail sales, product demonstration or customer service is preferred.
- Experience selling small domestic appliances (SDA) is a plus.
- Strong selling skills and the ability to explain product benefits clearly.
- Excellent communication and interpersonal skills.
- Confident and approachable, with the ability to engage different types of shoppers.
- Good organisational skills, attention to detail and ability to prepare accurate reports.
- Flexibility to work retail shifts, including weekends and public holidays, as required.
- Fluent in English; Arabic or other languages are an advantage.
