Payment Platform Developer – Technical Support
We are looking for a Junior Payment Platform Developer – Technical Support to join our team.
This position is ideal for a junior candidate with an IT/technical background who wants to start their career in payment platforms, banking integrations, and client technical support.
No previous professional experience is required. We are looking for someone motivated, comfortable with technology, and able to communicate professionally with clients.
Your Responsibilities
As part of the technical team, you will be responsible for:
- Providing technical support to clients and helping them resolve platform-related issues.
- Assisting clients with the setup and configuration of their bank accounts on our platforms.
- Managing and monitoring client bank account configurations.
- Supporting clients during the onboarding and account activation process.
- Identifying technical issues and coordinating with the development team when necessary.
- Following up on client requests until the issue is resolved.
- Maintaining accurate information related to client accounts and configurations.
- Explaining technical processes to clients in a simple and professional way.
- Learning and working with our internal payment platforms and technical tools.
Profile We Are Looking For
- Junior profile – no professional experience required.
- Educational background in IT, Computer Science, Software Development, Networks, Information Systems, or a related field.
- Basic understanding of web technologies and IT systems.
- Comfortable learning new platforms and technical tools.
- Good communication skills and comfortable interacting with clients.
- Good problem-solving and analytical skills.
- Organized, responsible, and detail-oriented.
- Motivated to learn about payment platforms, banking systems, and technical support.
- Ability to work effectively as part of a technical team.
What We Offer
- Opportunity to start your career in the FinTech and payment platform industry.
- Training on our platforms, processes, and tools.
- Hands-on experience with real client accounts and technical operations.
- Support from an experienced technical team.
- Opportunity to develop both technical and client-management skills.
If you have an IT background, strong communication skills, and are motivated to learn, we encourage you to apply even if you don't have previous professional experience.
