CYLIA is looking for a driven and relationship-focused Sales Specialist to join its growing team in Beirut. The successful candidate will identify prospective merchants and business partners, present CYLIA’s solutions, and manage the complete sales cycle from initial outreach and product demonstrations to negotiation, closing, and onboarding.
The Sales Specialist will also build lasting relationships with existing merchant accounts, provide ongoing support, and collaborate with internal teams to help clients maximize the value they receive from the CYLIA platform.
Key Responsibilities
- * Identify and engage prospective merchants and business partners.
- Generate qualified leads through outreach, networking, referrals, and field visits.
- Present CYLIA’s solutions and demonstrate how the platform can support merchant growth.
- Manage the complete sales cycle, from prospecting and qualification to negotiation and closing.
- Prepare customized proposals and negotiate commercial terms.
- Coordinate the onboarding of new merchants and ensure a smooth transition to the platform.
- Train merchants on platform features, dashboards, order-management tools, and promotional options.
- Build and maintain strong relationships with new and existing accounts.
- Follow up with merchants, address concerns, and encourage platform adoption.
- Maintain accurate records of leads, opportunities, and sales activities using CRM tools.
- Monitor sales performance and prepare regular pipeline and activity reports.
- Collaborate with the operations, marketing, logistics, and technical teams to address merchant needs.
- Provide market insights and contribute ideas that support CYLIA’s local growth strategy.
- Consistently meet or exceed merchant-acquisition and revenue targets.
Qualifications At least two years of experience in B2B sales, merchant acquisition, business development, or account management.
* Proven ability to generate leads, manage a sales pipeline, and achieve revenue targets.
* Excellent communication, presentation, negotiation, and customer-service skills.
* Strong relationship-building and account-management abilities.
* Ability to conduct product demonstrations and deliver basic merchant training.
* Comfortable using CRM systems and interpreting basic sales data.
* Self-motivated, results-oriented, organized, and able to work in a fast-paced environment.
* Ability to work on-site in Beirut and collaborate effectively with cross-functional teams.
* Must own a car and have reliable transportation for client meetings and field visits.*
* A diploma or degree in Business, Marketing, Sales, or a related field is preferred.
* Proficiency in Arabic and English is preferred.
What’s in It for You?
- * Competitive base salary with uncapped commission
- Performance-based bonuses and incentives
- Continuous training and professional development
- Genuine opportunities for career advancement
- An opportunity to contribute to the growth of a fast-moving Super App
- A collaborative and ambitious working environment
Join CYLIA and help local merchants grow through smarter, connected digital commerce.