Company Description Elite Projects Qatar is an authorized company by the Qatar government, representing local businesses and supporting their operations through direct coordination and e-government (E-Gov) channels. The company helps organizations navigate governmental procedures and digital platforms efficiently. Elite Projects Qatar focuses on compliant, streamlined processes that enable clients to manage their business activities with confidence. Team members work in a professional environment that emphasizes reliability, service quality, and strong partnerships with local companies.
Role Description The Telesales Consultant role is a full-time, on-site position based in Cairo, Egypt. The Telesales Consultant will conduct outbound and inbound calls to present services, qualify leads, and convert prospects into customers. Daily tasks include explaining service offerings, answering client inquiries, and providing clear guidance on how Elite Projects Qatar can support their business needs. The role involves maintaining accurate records of customer interactions in CRM systems, following up on leads, and meeting individual and team sales targets. The Telesales Consultant will collaborate with colleagues to share feedback from clients, participate in ongoing sales training, and contribute to continuous improvement in customer engagement.
Qualifications
- * Candidates should possess strong Sales and Sales Consulting skills, with the ability to identify customer needs and match them to suitable solutions.
- Candidates should possess excellent Communication skills, including clear phone etiquette and the ability to explain complex information in simple terms.
- Candidates should possess solid Customer Service skills, demonstrating patience, active listening, and a client-focused approach.
- Candidates should possess experience in Training or a willingness to engage in ongoing learning to improve sales techniques and product knowledge.
- Previous telesales or call center experience is highly beneficial, especially in service or government-related sectors.
- Proficiency in using CRM tools and basic office software is preferred.
- Ability to work on-site in Cairo, Egypt, meet performance targets, and collaborate effectively with a diverse team.
- Relevant diploma or degree in business, marketing, or a related field is an advantage.