Company Description
2Bit Global is a technology and digital transformation company delivering enterprise technology solutions and managed services across international markets. We help organizations design, implement, operate, and optimize secure, scalable, and high-performing digital environments.
Our capabilities span enterprise applications, data and analytics, AI, cloud and infrastructure, cybersecurity, and managed technology services. We work across multiple industries, combining strong technical expertise with a practical, business-focused approach to technology transformation.
Role Description2Bit Global is seeking an experienced SAP Business Warehouse (BW) Specialist to support and maintain enterprise SAP BW environments, ensuring reliable data processing, reporting accuracy, system performance, and continuity of business operations.
The role requires strong hands-on SAP BW experience and the ability to work closely with business users and technical teams to manage operational activities, resolve issues, and support ongoing system improvements.
Key Responsibilities
- * Support and maintain the SAP BW environment, ensuring stable day-to-day operations and availability of critical reporting and data processing capabilities.
- Monitor and execute recurring operational, daily, periodic, and month-end activities within established timelines.
- Manage data loading, processing, extraction, and reporting activities to ensure timely availability of business information.
- Perform data validation, reconciliation, and quality checks to ensure accuracy, completeness, and consistency of reporting outputs.
- Maintain and update reports, queries, reporting periods, and related configurations based on business requirements.
- Monitor data flows, process chains, scheduled jobs, and other SAP BW processes, identifying and resolving failures or performance issues.
- Investigate, troubleshoot, and resolve operational, data, and reporting issues while minimizing business impact.
- Manage incidents, service requests, and support tickets in accordance with established support procedures and SLA requirements.
- Prioritize and coordinate support requests to ensure timely resolution and effective communication with relevant stakeholders.
- Support testing, validation, and User Acceptance Testing (UAT) for system changes, enhancements, defect fixes, and production releases.
- Coordinate with business users, functional consultants, and technical teams to address operational issues and ongoing support requirements.
- Maintain technical and operational documentation, procedures, and knowledge assets to ensure system knowledge remains current and transferable.
Qualifications & Experience Proven hands-on experience with SAP Business Warehouse (SAP BW)*.
* Strong understanding of SAP BW data flows, data loading, extraction, transformation, and reporting.
* Experience with process chains, monitoring, troubleshooting, and performance optimization.
* Strong knowledge of data validation, reconciliation, and reporting support.
* Experience working within incident management and SLA-based support environments.
* Experience supporting system testing and UAT activities.
* Strong analytical, troubleshooting, and problem-solving skills.
* Good communication skills with the ability to work effectively with both business and technical teams.