Scope of the Job
The Quality Control Officer ensures the quality, safety, traceability, and compliance of Rifai’s raw materials, production, finished products, and retail operations by implementing quality control activities, food safety systems, Food Defense, and Food Fraud prevention programs, and by supporting emergency response and product recall processes.
Key Responsibilities
Laboratory Testing
- Collect, prepare, and label samples, and perform routine and specialized tests on raw materials, packaging materials, in-process samples, finished products, and water (microbiological, chemical, mycotoxins, physical, and sensory), including shelf-life testing.
- Ensure testing complies with company specifications, regulatory requirements, and best practices, and verify the accuracy and precision of results.
- Document results, maintain laboratory records, and issue accurate test reports.
- Calibrate and maintain laboratory equipment and follow safety guidelines and protocols.
- Contribute to developing new testing procedures and staying current through training and professional development.
Quality Control
- Monitor and verify the quality of raw materials, in-process products, and finished products, including roasting operations, and report deviations to the Food Safety Team Leader.
- Develop, review, and maintain quality procedures, work instructions, and records.
- Analyze quality data, report deviations from specifications, and work with Quality Assurance and other departments to implement corrective actions.
- Ensure compliance with company standards and regulatory requirements.
Food Safety
- Support the implementation and maintenance of PRPs, ISO 22000, ISO 22005, and FSSC 22000 requirements across production and retail operations, and verify the effectiveness of control measures.
- Implement and monitor Food Defense and Food Fraud prevention programs, including periodic review of the Food Defense Plan and the Food Fraud Vulnerability Assessment.
- Promote awareness, and coordinate the reporting, investigation, and follow-up of Food Defense and Food Fraud incidents and vulnerabilities.
- Monitor site security, supplier, and material-related risks affecting product protection, authenticity, and integrity.
- Monitor the Internal Pest Monitoring Program and follow up with external pest control providers.
- Participate in emergency preparedness and coordinate product recall and withdrawal activities according to approved procedures.
Perform other duties that are aligned and related to the job scope
Competencies in Role
- Food Safety and Quality Systems Knowledge
- Analytical and Problem-Solving Skills
- Attention to Detail
- Planning and Organization
- Communication Skills
- Teamwork and Collaboration
Job Requirements
- Education: Bachelor’s degree in biology, Chemistry, Nutrition, Food Science & food engineering
- Experience: Minimum 1 year of experience in Quality Control, Food Safety.
- Linguistic Skills: Fluency in Arabic and English is required; French is a plus.
