We are seeking an experienced KSA General Manager to lead and represent a leading technology and SaaS company in Saudi Arabia, driving commercial performance, business growth, customer outcomes, and market development.
Job Role:
The General Manager will lead the Saudi business, driving revenue and SaaS growth, market share, Pay attach, product penetration, and customer retention, while building strategic relationships and representing the company in the Saudi market.
Key Responsibilities
- Lead the KSA business and execute the Saudi business plan.
- Drive revenue, SaaS growth, market share, Pay attach, and product penetration.
- Improve customer retention, manage churn, and increase customer value.
- Lead business development, market expansion, and strategic commercial initiatives.
- Build relationships with key clients, partners, and industry stakeholders.
- Represent the company at senior meetings, industry events, and key engagements.
- Lead and develop the Saudi team and ensure effective business execution.
- Monitor performance and provide business updates and recommendations to senior management.
Key Requirements:
- 10+ years of experience in General Management, Commercial, Sales, or Business Development.
- Strong track record in business growth, revenue generation, and commercial performance.
- Strong experience in SaaS / Technology and commercial operations.
- Experience in customer growth, retention, churn, product adoption, or cross-selling is preferred.
- Strong Saudi market knowledge and strategic stakeholder relationships.
- Strong leadership, negotiation, communication, and presentation skills.
- Fluent in Arabic and English.
- Bachelor’s degree or higher.
- Experience in F&B, Hospitality, Technology/SaaS is preferred; consulting is an advantage.
