About the Role
We're looking for a motivated Junior Account Manager to manage client relationships, support account growth, and ensure smooth coordination between our company, its operations teams, and its clients. This is a great opportunity for someone early in their career who is detail-oriented, and eager to grow into a senior client-facing role.
Responsibilities
- Serve as the day-to-day point of contact for assigned client accounts
- Support senior Account Managers in developing and executing account strategies
- Handle finance-related account tasks, including invoicing, payment follow-ups, and collections
- Discuss, assign, and follow up on client requests and resolutions with the relevant internal teams
- Liaise closely with operations teams to ensure client needs are understood and properly aligned across departments
- Prepare clear, professional reports and presentations to communicate account performance and updates to clients and internal stakeholders
- Monitor account performance with a focus on driving account growth and profitability
- Build long-term client relationships that ensure account sustainability and retention
- Maintain accurate records in CRM systems (e.g., Salesforce, HubSpot)
- Assist with onboarding new clients and ensuring a smooth handoff process
- Identify upsell/cross-sell opportunities within existing accounts
Qualifications
- Bachelor's degree in Business, Finance, Marketing, or a related field (or equivalent experience)
Required Skills
- Background in HR field or handled HR admin work or Account management previously or any related job.
- 6months –2 years of experience in account management, client service, or finance/operations support
