Job Description:
• Contribute to the maintenance of the boutique appearance according to company policy (well-ordered, correct equipment, properly presented).
• Fill the display cubicles with capsules, machines and accessories on a daily basis.
• Welcome the Boutique clientele and identify their needs.
• Initiate Club members to the art of coffee tasting and develop their curiosity about our full range of products.
• Maintain a pro-active approach towards the customers.
• Carry out an initial analysis of machine breakdowns reported by customers to orient them as effectively as possible towards the after sales service.
• Contribute to achieve individual and boutique targets
• Feel comfortable with upselling, cross selling (commercial focus)
• Be up to date with Sales Guidance
• Actively manage the database on a daily basis and permanently update customer records.
Experience
1-2 years of experience in direct customer sales on top of the line products & services
1-2 years successful as Coffee Specialist
