Company Description ETISAL International Group is a leading Business Process Outsourcing (BPO) company serving clients across the Middle and Far East. The organization focuses on delivering high-value, customized, and innovative outsourcing solutions that help clients concentrate on their core business activities. With deep attention to cultural nuances and industry best practices, ETISAL International provides global coverage and tailored services to meet unique customer needs. The company emphasizes first-class quality, human capital development, and the use of state-of-the-art technologies. ETISAL International is committed to transparency, flexibility, integrity, and exceeding client expectations in every engagement.
Role Description The English Telesales Agent | Closing Deals UAE role is a full-time, on-site position based in Cairo, Egypt. The role involves making outbound and inbound calls to prospective and existing customers in the UAE market, presenting products and services in English, and guiding customers through the sales process to close deals. Daily tasks include understanding customer needs, explaining offers clearly, handling objections, and following up on leads to maximize conversion rates. The agent will update customer records in the CRM system, adhere to scripts and compliance guidelines, and meet or exceed individual and team sales targets. Collaboration with supervisors and colleagues to improve sales techniques and participate in ongoing training and performance reviews is also part of the role.
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