Company Description Elite Business Solutions (EBS) is a Gold Microsoft Partner and professional service provider specializing in Microsoft Dynamics ERP and business solutions, established in 2014. The company is led by a team of IT professionals with more than 25 years of experience across project management, analysis, pre-sales, coding, customization, and training. EBS aims to be a market leader in enterprise resource planning software, supporting organizations in achieving their goals through tailored solutions. The team has deep expertise in Dynamics X++ programming, Human Resources Information Systems, and object-oriented analysis and design. EBS emphasizes commitment, passion, and the use of its broad expertise to deliver value beyond client expectations.
Role Description
This is a full-time, on-site role for a Dynamics 365 SCM Functional Consultant based in Cairo, Egypt.
The consultant will lead and participate in end-to-end implementation of Dynamics 365 Supply Chain Management, including requirements gathering, process mapping, solution design, configuration, and testing.
Key responsibilities
Lead requirement-gathering workshops and Fit-Gap analysis with client stakeholders
Design end-to-end solutions across Procurement & Sourcing, Sales & Marketing, Inventory Management, Warehouse Management (WMS), Product Information Management, and Master Planning
Author Functional Design Documents (FDDs) and review technical designs with developers
Own solution quality across multiple projects and clients
Define and oversee the Data Migration strategy (vendors, customers, items, open orders, opening stock)
Plan and lead UAT, and deliver end-user and key-user training
Lead Go-Live, Hypercare, and ongoing support, including root cause analysis of complex issues
Ensure proper integration with Finance (AP/AR, inventory posting, costing, fixed assets)
Mentor and review the work of junior and mid-level consultants
Support pre-sales activities: demos, estimates, and scoping
Prepare process documentation, user guides, and project status reports
Qualifications
- Strong functional expertise in Dynamics 365 SCM (and/or Dynamics AX) across inventory, warehousing, procurement, sales, logistics, and production processes.
- Experience in business process analysis, requirements gathering, and solution design for ERP and supply chain management.
- Ability to work closely with cross-functional teams, facilitate workshops, and document processes and functional specifications clearly.
- Hands-on experience with configuration, testing, and user training within Dynamics 365 SCM implementations.
- Familiarity with data migration, integrations, and collaboration with technical teams (developers, system administrators).
- Strong analytical and problem-solving skills, with attention to detail and a structured approach to troubleshooting.
- Effective communication skills in English; Arabic language skills are an advantage for working with local stakeholders.
- Bachelor’s degree in Information Technology, Computer Science, Business, Engineering, or a related field.
- Previous consulting experience and exposure to the Egyptian market or similar environments is beneficial.
- Relevant Microsoft certifications in Dynamics 365 (e.g., Supply Chain Management or related modules) are a plus.