The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists
Responsibilities
- Customer orders reception
- Ensuring the correct register of customer orders/forecast in the system
- Coordinating with planning & procurement deliveries to customer
- Negotiation with customer and/or facility to unify the targets of deliveries on time and company efficiency
- Orders/OTD/Sales follow up
- Improvement of service to customer and department efficiency
- Reporting relevant data to the manager of the department
- Meeting customer complaints from supply chain
- Planning support
Qualifications
- At least 2 years' of relevant work experience
- Master degree in supply chain
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills
- Ability to multi-task, organize, and prioritize work
