We’re Concentrix. A global technology and services leader that powers the world’s best brands, today and into the future. We’re human-centered, tech-powered, intelligence-fueled. Every day we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise.
About the Role
Join one of the leading retail customer service operations and become the voice of a well-known retail brand. As a Customer Service Advisor, you will assist customers through phone, chat, and email channels, providing support, resolving inquiries, and ensuring a positive customer experience.
Key Responsibilities
Candidate Requirements * High school diploma or equivalent. * Previous customer service experience is a plus. * Arabic speaker with English proficiency level A2 or above. * Strong communication and interpersonal skills. * Basic computer and data entry skills. * Ability to multitask and manage time effectively. * Customer-focused mindset with strong problem-solving abilities. * Ability to work in rotational shifts.
What We Offer * Competitive salary of EGP 11,290 Gross. * Professional training and development opportunities. * Career growth within a global organization. * Supportive and collaborative work environment.
