Find a job, a company, or an NGO Role Responsibilities
- * Support the setup, execution, and monitoring of CRM campaigns across push notifications, in-app messages, SMS, email, and other relevant channels.
- Help build and maintain automated customer journeys across activation, engagement, retention, and reactivation.
- Support customer segmentation and targeting across different products and lifecycle stages.
- Monitor campaign performance, including reach, CTR, engagement, and flow conversion.
- Support CRM experiments across copy, timing, frequency, targeting, and journey structure.
- Write and improve CRM copy based on customer behavior and performance.
- Use AI tools to improve productivity, copy development, analysis, and campaign execution.
- Work closely with the CRM Lead and the wider Growth team.
Qualifications
- * 1–2 years of experience in CRM, Lifecycle Marketing, Digital Marketing, or a similar role.
- Familiarity with CRM / customer engagement platforms.
- Comfortable working with customer segments, campaigns, and basic performance data.
- Comfortable using AI tools in day-to-day work.
- Strong communication and copywriting skills.
- Analytical mindset and strong attention to detail.
- Willingness to learn, experiment, and continuously improve.
