Join Us
At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.
Role Purpose
The CRM Senior Consultant is responsible for analyzing business requirements, designing, configuring, and implementing Customer Relationship Management (CRM) solutions that support sales, marketing, customer service, and field service processes.
Job Profile
CRM Solution Design & Implementation
CRM Solution Design & Implementation
Project Management:
• Estimate effort and support project planning activities.
Stakeholder Management:
• Collaborate with internal teams and customer stakeholders to ensure effective communication and teamwork.
Compliance & Auditing:
• Ensure the CRM projects delivery aligns with the relevant regulations, compliance frameworks & industry standards.
Core competencies, knowledge and experience
• 8 - 10 years of experience in CRM consulting and implementation.
Must have technical / professional qualifications:
Not a perfect fit?
Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.
