Duties & Responsibilities:
Assist customers in their everyday banking needs; withdrawals, deposits, currency exchange, … etc.
Utilize every chance to highlight products to customers, develop opportunities, and guide customer to appropriate point of contacts in the branch.
Accept and process cash deposits to opened accounts (current, saving, checking, overdraft, GL). Prove cash entirely.
Cash Cheques and Remittance for non-clients' beneficiaries within established limits and reserves (withdrawals, coupons, expense redemption).
Check the received cash/cheques for forgery and soundness and report the cases to the Cash Point Team Leader.
Use the core banking system to process transactions and verify customer signatures.
Count, prove, and bundle currency and coins.
Register the outgoing/ incoming cash in the Cash Point Agents’ Deposit/Withdrawal from Cash Point’s Main Vault for local currency.
Follow the related procedures and policies concerning cash operations and withdrawal by cheques.
Prepare the required monthly and quarterly permanent supervision reports. 11. Balance the cash and prepare daily and final currency position.
Perform a range of related duties and may assist other Cash Point Agents.
Ensure the correct functioning and implementation of the Permanent Supervision, Compliance and Money Laundering, Operational Risk, and Workplace Success Guidelines whenever and wherever possible.
Ensure correct adoption of all policies and procedures to guarantee that QNB ALAHLI’s business is conducted in compliance with local law, internal rules and regulations, as well as International Standards.
Job Specifications:
Education: Bachelor’s degree in business, Commerce, or Economics
Experience: Minimum 1 year of experience in a relevant field.
Skills: Excellent communication & presentation skills
Cooperative, creative, & proactive
Trustworthy, honest & integrate
Ability to work under pressure and within a team
Fluent in Arabic & English written/spoken
