Key Responsibilities:
- Manage and operate the automotive service center and oversee daily workflow.
- Supervise technicians, assign work orders, and monitor productivity.
- Review and diagnose vehicle faults, ensuring diagnostic accuracy before repairs are carried out.
- Monitor the quality of maintenance work and conduct final vehicle inspections before delivery.
- Review quotations and ensure required work is approved before execution.
- Follow up on repeat repairs and technical complaints, analyze root causes, and implement corrective actions.
- Control spare parts consumption and minimize waste and technical errors.
- Monitor the performance and discipline of the technical team and support employee development.
- Prepare and monitor operational reports and Key Performance Indicators (KPIs).
- Improve the efficiency, productivity, and profitability of the service center.
Qualifications & Requirements:
- * Diploma or Bachelor’s degree in Automotive Technology, Automotive Maintenance, Mechanical Engineering, or a related field.
- Minimum of 5 years of experience in automotive maintenance, preferably with previous supervisory or managerial experience.
- Strong knowledge of mechanical, electrical, and electronic vehicle diagnostics.
- Experience in managing automotive service centers or workshops.
- Strong leadership and team management skills.
- Ability to analyze problems and make sound technical decisions.
- Proficiency in computer applications and maintenance management systems.
- Good communication and customer service skills.
