Company Description The Kode is a growing organization focused on delivering technology-driven solutions that help businesses improve their operations and customer engagement. The company emphasizes high-quality service, strong client relationships, and measurable results. Team members collaborate across functions to support sales, implementation, and ongoing customer support. The Kode values professionalism, continuous learning, and a customer-centered approach in all interactions.
Role Description This is a full-time, on-site Telesales Consultant role based in Sinn Al Fil. The Telesales Consultant will engage with prospective and existing customers via phone to present products and services, understand their needs, and offer appropriate solutions. Responsibilities include managing outbound and inbound calls, qualifying leads, providing accurate information about offerings, and following up to close sales. The role involves maintaining updated records in the CRM system, meeting individual and team sales targets, and collaborating with colleagues to refine sales scripts and approaches. The Telesales Consultant will also support customers with basic inquiries, escalate complex issues when needed, and participate in regular training to stay informed about products, pricing, and promotions.
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