Company Description Fidelity Insurance, established in 1967, offers a wide range of insurance products tailored to the needs of both corporate and retail clients. The company maintains strong financial stability, supported by highly rated reinsurance partners and reputable administrators and providers. Fidelity is led by experienced insurance professionals who uphold high quality standards, integrity, and respect within a dynamic and friendly work culture. Customers are served by a large, diversified, and professional sales force whose mission is to provide clear, high-quality consultation and simplify insurance procedures. By focusing on customized insurance programs rather than one-size-fits-all policies, Fidelity aims to address each customer’s specific risks and exposures.
Role Description The Potential Agency Manager role is a full-time hybrid position based in Jal El Dib, with flexibility for some work-from-home arrangements. The person in this role will oversee and grow a network of insurance consultants, ensuring they receive ongoing support, coaching, and guidance to achieve sales and service objectives. Daily responsibilities include monitoring performance metrics, implementing sales strategies, and driving customer acquisition and retention through high-quality consultation and service. The Potential Agency Manager will collaborate with senior management to develop agency plans, ensure compliance with company policies and regulatory requirements, and maintain strong relationships with clients and partners. This role also involves organizing training sessions, fostering a positive team culture, and promoting Fidelity’s customer-centric approach across the agency.
Qualifications
* Experience in insurance, financial services, or sales management, with the ability to lead and develop a sales or advisory team.
* Strong skills in client relationship management, consultation, and customer service, with a focus on understanding varied client needs.
* Proven ability in planning, organizing, and executing sales or business development strategies to meet defined targets.
* Solid communication and interpersonal skills, including the ability to coach, mentor, and motivate team members.
* Comfort with hybrid work arrangements, using digital tools to manage teams and clients across different locations.
* Bachelor’s degree in business, finance, management, or a related field is preferred; relevant professional certifications in insurance or sales are an advantage.
* Demonstrated integrity, professionalism, and alignment with a customer-focused, quality-driven work culture.
* Fluency in English; proficiency in additional languages commonly used in Lebanon is a plus.
