· Handle Presales activities including providing designs and/or recommended solutions
· Key KPIs include:
· Revenue, margin & order book from across geographies
· Customer satisfaction & delivery against project spec
· KM
· Performs pre-investigation data gathering and requirement analysis at the customer premises.
· Estimates and sizes the customer requirements with reference to the pre-investigation and using the help of the technical/functional staff or third party, if necessary.
· Studies the RFP to prepare the technical write-up and the costing of the proposed solution, whilst engaging the vendor for a matching proposal (if required) and prepares the compliance sheet.
· Responds to customer inquiries to explain the proposed solution.
· Attends customer meetings with the aim to describe / discuss the proposed solution and highlight advantages over competitors
Develops strong relations with select vendors, which allow Giza Systems to achieve and maintain a competitive position in markets & domains of choice.
Communicates with Sales, PMs and Technical teams to gather insights and information on different aspects such as clients’ needs and projects challenges which can be an added value to the offerings portfolio or changes in proposal.
Skills
Strong business sense and market vision.
Strong communication, interpersonal and presentation skills
Excellent command of English and Arabic for Business Purposes
Good negotiations skills
Customer-oriented mindset.
Ability to work under tight tender deadlines.
Strong documentation and reporting skills.
Ability to communicate technical concepts to both technical and non-technical stakeholders.
