Company Description Triwill Group is an ISO-certified global supplier of premium UV coatings, varnishes, inks, and consumables serving the printing and packaging industry across multiple market segments. The company exports to more than 39 countries on 5 continents, and its products are used on packaging materials for renowned FMCG brands worldwide. Triwill offers a broad portfolio including conventional and UV offset inks, UV Flexo, UV LED, tin and metal inks, low migration solutions, and high-quality water-based coatings for various printing processes. The organization also provides performance pressroom chemicals and solvents, backed by a team with extensive technical expertise. Triwill positions itself as a long-term partner, supporting clients with reliable supply, responsive service, and practical guidance to overcome operational challenges.
Role Description The Sales Coordinator role is a full-time remote position responsible for supporting the sales team and ensuring efficient sales operations. Day-to-day activities include coordinating orders and shipments, preparing quotations and sales documentation, and maintaining accurate customer and product information in CRM or other systems. The Sales Coordinator will respond to customer inquiries, assist with issue resolution, schedule and follow up on sales calls or virtual meetings, and track progress against sales targets. The role also involves collaborating with internal teams such as logistics, finance, and technical support to manage timelines, support clients, and contribute to a positive customer experience in the printing and packaging sector.
Qualifications
- * Strong Sales Coordination and Sales Operations skills to manage orders, documentation, and CRM updates efficiently.
- Customer Service and Communication skills to handle inquiries, resolve issues, and maintain professional client relationships.
- Sales skills with the ability to support lead follow-up, upselling, and cross-selling under guidance from the sales team.
- Ability to work independently in a remote, full-time environment while collaborating effectively across global teams.
- Good organizational, time management, and problem-solving skills with attention to detail and accuracy.
- Proficiency in common office software and sales tools (e.g., spreadsheets, CRM systems, virtual meeting platforms).
- Relevant experience in B2B sales support, ideally within printing, packaging, or related manufacturing industries, is an advantage.
- Associate or bachelor’s degree in business, marketing, or a related field, or equivalent practical experience.