Company Description Be Group | كن الرقمية is an official partner of Google and leading social media platforms in the Kingdom of Saudi Arabia and the wider Arab region. The company focuses on delivering effective digital marketing solutions and online advertising services that help clients grow their presence and reach their target audiences. As a trusted partner, Be Group works closely with businesses to optimize their use of Google tools and social media channels. Team members join a dynamic, fast-evolving environment that values innovation, performance, and customer success.
Role Description The Telesales Specialist (KSA Market) is a full-time, on-site role based in Qesm 1st Nasser City. This position involves making outbound calls to potential and existing customers in the KSA market, presenting digital marketing and advertising solutions, and converting leads into sales. The specialist will follow up on inquiries, maintain accurate records in the CRM system, and ensure a high level of customer satisfaction through professional communication. Daily tasks include qualifying prospects, handling objections, coordinating with the sales and marketing teams, and meeting or exceeding sales targets. The role also requires staying informed about Be Group’s services, promotional offers, and market trends to provide relevant information to customers.
Qualifications
- * Strong Customer Service and Customer Support skills, with the ability to handle inquiries and resolve issues effectively.
- Excellent Communication abilities, including clear phone etiquette and active listening.
- Proven Sales experience, particularly in telesales or inside sales, with a track record of meeting targets.
- Experience in Training or coaching customers on products and services is an advantage.
- Familiarity with the KSA market and Arabic-speaking customers; proficiency in Arabic and English is preferred.
- Comfort using CRM systems and basic office software to manage leads and document interactions.
- Ability to work in a fast-paced environment, prioritize tasks, and maintain high productivity.
- Previous experience in digital marketing, advertising, or technology services is beneficial.
- High school diploma required; a bachelor’s degree in Business, Marketing, or a related field is a plus.