Tele Sales Specialist
Location: Sheikh Zayed
Work Model: Hybrid
Job Type: Full-time
About the Role
We are looking for a motivated and customer-focused Tele Sales Specialist to join our team.
In this role, you will handle inbound calls from B2B customers, understand their needs, provide suitable solutions, and convert inquiries into successful sales opportunities.
Key Responsibilities
Make a high volume of qualified outbound calls to prospective clients to introduce Impact’s products/services and schedule meetings that actually take place.
Identify, reach, and engage potential decision-makers and understand their basic business needs.
Schedule qualified meetings for the sales team, currently inside Egypt and for future regional expansion.
Follow up consistently with prospects who show interest but are not immediately ready to book a meeting, including sending the company profile and following up to schedule a meeting.
Qualify leads shared by the sales team based on agreed criteria.
Maintain accurate and up-to-date records of calls, conversations, lead status, and scheduled meetings in the CRM.
Confirm meetings by email, manage schedules, and help minimize no-shows through timely reminders and follow-ups.
Work closely with the Impact sales team to ensure a smooth handover of qualified prospects.
Achieve daily, weekly, and monthly targets for calls, qualified leads, and meetings booked.
Continuously improve call scripts, objection handling, and appointment-setting techniques based on feedback and results.
Provide regular feedback to the sales team on prospect needs, objections, market response, and lead quality.
Represent Impact professionally and build positive relationships with prospects throughout the initial contact.
Requirements:
We are looking for someone who is:
Confident and professional when communicating with clients.
A strong communicator and active listener.
Comfortable speaking with B2B clients.
Able to build rapport and establish strong client relationships.
Able to understand client needs and communicate the value of our services.
Motivated by achieving sales results and targets.
Highly organized and able to coordinate schedules based on client availability, territory, and sales person schedules.
Strong in follow-up and persistent in engaging prospects.
Able to write clear and professional emails.
Willing to learn and develop within the role.
Interested in the Learning & Development field.
