Location: Beirut, Lebanon
Employment Type: Full-time | On-site
About Comin Insurance
Comin Insurance is a technology-driven insurance provider committed to making insurance simpler, faster, and more accessible.
Through its dedicated mobile app, Comin provides customers with a straightforward way to explore insurance products, manage their policies, and access reliable coverage. By partnering with trusted insurance providers, Comin combines quality insurance solutions with a strong focus on convenience, transparency, competitive pricing, and service excellence.
Key Responsibilities
- Respond to customer inquiries through phone, email, and in-person interactions in a professional and timely manner.
- Provide clear and accurate information about insurance products, policies, and the Comin mobile app.
- Assist customers throughout the policy purchase and claims processes.
- Handle customer concerns and complaints, ensuring appropriate and effective resolution.
- Follow up on pending requests and ensure that customers receive timely responses.
- Coordinate with internal teams to escalate and resolve complex customer cases.
Qualifications & Skills
- Previous experience in Customer Service, Customer Support, call centers, or insurance is preferred.
- Strong customer-communication skills.
What We’re Looking For
We are looking for someone who is customer-focused, organized, and solution-oriented, with the ability to communicate effectively.
If you enjoy helping people, solving problems, and working in a technology-driven environment, we would be pleased to hear from you.