* Lead the technical delivery in multimedia, Network infrastructure, FA, BMS, GRMS & physical security projects and services activities related from a technical side.
KPIS:
Revenue and margins for assigned region
Customer satisfaction & delivery against project spec
Development capabilities
Review and ensure that the projects are delivered in a manner that ensures sustainable revenue.
Review and ensure assignment of the technical teams on all projects and opportunities.
Provide technical assistance to the multimedia, BMS & Security teams.
Ensure the quality and timeliness of service delivery to clients.
Prepare the forecast resource utilization plan on a quarterly basis for purposes of planning resources on future assignments.
Forecast manpower and prepare hiring plans for engineering resources to fulfill engineering needs based on approval Head & coordinate with HR department to fulfill approved hiring plans.
Manage the technical status and monitors the execution of a given project to ensure that it is in line with the approved plan, timeline, and project cost – in case assuming the responsibility of Project Manager on a Specific project.
Ensure efficient processes are implemented.
Work closely with the quality teams to ensure excellent quality experience for the client.
Lead technical teams.
Promote and foster a strong team culture and open and transparent communication.
Assess skills, knowledge, and abilities of candidates to make effective hiring and merit/bonus decisions and identified developmental needs
Provide training and development opportunities and serve in mentoring role for team.
Participate in the review of: Systems Requirements Analysis, Systems
Delivery Specs, User Procedure Documents, and Training Documents.
Skills
· Excellent communication, interpersonal and negotiation skills.
· Excellent analytical & problem-solving skills.
· Excellent command of verbal and written English.
· Ability to effectively prioritize and execute tasks in a high-pressure environment is crucial
· Ability to multi-task and manage numerous projects simultaneously
