Purpose & Impact On OrganizationYou contribute to the store sales and adidas profit targets by:
Passionately inspiring and serving and selling to our consumersDiligently executing store operationsContributing to a culture of consumer centricity within the store
Key ResponsibilitiesActively connect and engage with consumers entering the storeBe aware of store KPI's (key performance indicators) and contribute to store salesResponsible for improving the consumer experience by executing the CONNECT-ENGAGE-INSPIRE service standardsBe a Brand advocate, consistently exhibiting the 3 Cs (Confidence, Collaboration and Creativity)Use seasonal product and Brand knowledge effectively during consumer interactionsCommunicate product features and benefits, and unique selling points clearly to address consumer needsConnect our Consumers to relevant digital & omnichannel tools to provide a seamless shopping experienceBe aware of all omnichannel related sales toolsGuide our Consumers through the digital touchpoints in the storeProcess merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store’s entire product offer is represented on the sales floorComplete sales transactions quickly and accurately while adhering to cash protection proceduresUses selling expertise to maximize opportunities at the cash desk to create add-on sales and build customer loyaltyMinimize loss in the stockroom and the sales floorPerform all store operations in a safe, effective, and efficient mannerComply with all operational policies and proceduresMaintain an appealing, easy to shop environment, for Consumers by executing visual merchandising and house-keeping standardsKnow the store KPIs and how you personally contribute to themPlays a role in maximizing sales and minimizing lossKeeps an up-to-date awareness of our competitorsOffers suggestions and ideas on how to improve operations and processesCollaborate productively and respectfully with team membersCommunicates a desire for ongoing learning, and welcomes all available opportunities to increase own and store performanceSeek coaching and learning opportunities to continually improve performanceComplete all applicable training programs and effectively apply the learning on the jobSeek coaching and learning opportunities to continually improve performanceAlways work with a team-first mindset, fully respecting all colleagues and actively contributing to making adidas an inclusive and welcoming environment for all
AuthoritiesNot Applicable
Key RelationshipsConsumersPeers and Supervisor
Knowledge, Capabilities And ExperienceRetail Professional Competencies
Minimum QualificationsPreferably between 1-2 months working in a sports/fashion customer & commercial focused retail environmentBasic numeracy, literacy, and verbal communication skills
adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an equal opportunity employer.
