About the Role
Lead the supplier relationship management function by developing strategic supplier partnerships, monitoring supplier performance, and driving continuous improvement to support business objectives and ensure long-term value.
Responsibilities
- Develop and implement supplier relationship management strategies, policies, and frameworks.
- Establish supplier segmentation criteria and tailored engagement plans for strategic and critical suppliers.
- Build and maintain strong relationships with key suppliers and lead periodic business reviews.
- Define and monitor supplier performance KPIs and scorecards, and oversee corrective action plans.
- Oversee supplier onboarding, qualification, and ongoing evaluation in coordination with relevant stakeholders.
- Identify and mitigate supplier risks, including performance, compliance, and business continuity risks.
- Collaborate with Procurement, Category Management, Legal, Finance, and business teams to resolve supplier issues and improve service delivery.
- Drive supplier development, innovation, and continuous improvement initiatives.
- Ensure compliance with organizational policies, contractual obligations, and applicable regulations.
- Lead and develop the SRM team and provide management reports on supplier performance, risks, and improvement opportunities.
Qualifications
- Bachelor’s degree in Supply Chain Management, Business Administration, Engineering, or a related field. A master’s degree is preferred.
- Minimum of 10 years of relevant experience in supplier relationship management, procurement, or supply chain management, including at least 5 years in a managerial role.
- Proven experience managing strategic suppliers, supplier performance, and supplier development programs.
- Strong leadership, negotiation, stakeholder management, and analytical skills.
- Experience with ERP systems and supplier management platforms.
- Professional certifications such as CIPS or CPSM are preferred.
- Strong communication skills in Arabic and English.
