üìç Location: Riyadh, Saudi Arabia
Employment Type: Full-Time
Team: Storefront Engineering / Technology
At Zid, we’re building commerce experiences that empower merchants to run and grow their businesses while delivering seamless experiences to their customers.
We’re looking for a Software Engineering Team Lead to lead Zid’s Storefront Engineering team, which builds and maintains customer-facing commerce experiences including checkout, authentication, themes, and other storefront capabilities.
You’ll lead engineers while remaining hands-on in the design and delivery of reliable, secure, and scalable software. You’ll set technical direction, translate product goals into practical engineering plans, and work closely with Product, Design, QA, and Engineering teams to deliver high-quality solutions across interconnected storefront journeys.
What You’ll Work On:
In this role, you will:
- Lead the Storefront Engineering team’s day-to-day delivery, clarify priorities, break down work, manage dependencies, and remove blockers
- Own the technical direction and quality of checkout, authentication, themes, and related storefront systems
- Balance new feature development with reliability, scalability, performance, and maintainability
- Design and review solutions for complex user journeys, APIs, data flows, and integrations
- Document technical decisions and guide engineers through implementation
- Write and review production code while remaining hands-on with complex technical challenges
- Support difficult debugging and uphold practical standards for testing, code review, security, and observability
- Partner with Product and Design to shape requirements and identify technical constraints early
- Deliver accessible, responsive, and reliable experiences across devices
- Coordinate with other Engineering teams on shared services, dependencies, and releases to ensure storefront flows work end-to-end
- Improve system performance, availability, resilience, and scalability
- Investigate production incidents, identify root causes, and drive follow-up improvements
- Mentor engineers through feedback, pairing, delegation, and technical guidance
- Help engineers strengthen their technical judgment, ownership, and problem-solving capabilities
- Plan delivery with realistic estimates, clear milestones, and manageable execution plans
- Communicate progress, dependencies, risks, and technical trade-offs clearly across teams
- Make informed technical and delivery trade-offs when priorities change
- Use automation and AI-assisted development where useful while maintaining accountability for correctness, quality, and security
What We’re Looking For:
Core Qualifications:
- 3+ years of professional software engineering experience, including experience leading projects or mentoring engineers
- Strong hands-on experience building and operating modern web applications and backend services in production
- Experience designing APIs, integrating services, and working with databases and distributed systems
- Strong understanding of software architecture, code review, automated testing, CI/CD, and release practices
- Ability to diagnose production issues using logs, metrics, traces, and customer reports
- Experience identifying root causes and driving improvements following production incidents
- Strong understanding of web security, authentication, and authorization
- Understanding of safe handling of sensitive customer data
- Ability to lead cross-functional initiatives and communicate technical decisions and trade-offs clearly
- Experience mentoring and coaching engineers through constructive feedback
- Strong ownership of technical quality, delivery, reliability, and production outcomes
- Advanced English skills in writing and speaking
Nice to Have:
- Experience with e-commerce checkout, payments, or high-traffic customer journeys
- Experience with theme systems, templating, customization, or merchant-facing storefront tools
- Experience with performance optimization, accessibility, and responsive design
- Experience building Arabic-language products and right-to-left (RTL) interfaces
- Experience using AI coding agents in production engineering workflows
- Experience working with highly scalable or distributed systems
Skills That Matter:
Soft Skills:
- Engineering Leadership: Set technical direction, clarify priorities, make decisions, and lead engineers toward successful delivery
- Ownership: Take responsibility for technical quality, delivery, reliability, and production outcomes
- Mentoring: Develop engineers through feedback, pairing, delegation, and technical guidance
- Problem Solving: Break down complex technical challenges and guide the team toward practical solutions
- Decision Making: Make informed trade-offs between product needs, technical quality, reliability, and delivery timelines
- Collaboration: Work effectively across Product, Design, QA, and Engineering teams
- Communication: Clearly communicate technical decisions, progress, dependencies, risks, and trade-offs
- Adaptability: Respond effectively to changing priorities while keeping the team focused on outcomes
- Continuous Improvement: Identify opportunities to improve engineering practices, systems, and ways of working
Technical Skills:
- Full-Stack Engineering: Web interfaces, backend services, APIs, integrations, and production operations
- System Design: Design reliable systems, APIs, data flows, integrations, and interconnected customer journeys
- Architecture: Make and review technical decisions with scalability, maintainability, and security in mind
- Quality & Testing: Automated testing, code reviews, release validation, and engineering quality standards
- Reliability & Observability: Monitoring, logs, metrics, traces, incident response, and root-cause analysis
- Security: Web security, authentication, authorization, and safe handling of sensitive customer data
- CI/CD & Releases: Continuous integration, deployment, release practices, and production readiness
- Performance: Improve application performance, availability, resilience, and scalability
- AI-Assisted Engineering: Use AI coding agents and automation effectively while maintaining ownership of quality, correctness, and security
Why Join Zid?
- Purpose-Driven Products: Build customer-facing commerce experiences that empower thousands of merchants and their customers
- Technical Impact: Own critical storefront journeys including checkout, authentication, themes, and related capabilities
- Leadership & Growth: Lead and mentor engineers while remaining hands-on with meaningful technical challenges
- People & Culture: Collaborate closely with Product, Design, QA, and Engineering teams
- Ownership: Shape technical direction, engineering quality, and how the Storefront team delivers at scale
- Impact: Play a key role in building reliable commerce experiences that power the future of retail in Saudi Arabia and beyond
üëâ Think Zid is the right place for you? Apply now and help lead the engineering behind seamless commerce experiences.
