Senior Presales EngineerJob Summary
We are seeking a Senior Presales Engineer to support the sales cycle through strong technical expertise, business analysis, solution design, and proposal development.
The ideal candidate will have extensive experience preparing and responding to RFPs, RFIs, RFQs, technical proposals, and tenders through Etimad and other procurement channels, with strong exposure to Saudi government and enterprise projects.
This role requires the ability to understand customer requirements, translate them into tailored technical and commercial solutions, and effectively position the company’s offerings. The candidate should demonstrate multi-solution knowledge and the ability to quickly adapt to different services, technologies, and client needs across the company’s portfolio.
Key Responsibilities1. Client Engagement and Requirements Analysis
- * Engage with clients to understand business, technical, and operational requirements across multiple solution areas.
- Analyze customer needs and translate them into tailored technical and commercial solutions aligned with business objectives.
- Identify opportunities to position the company’s services, products, partnerships, and delivery capabilities.
- Develop clear value propositions that address client challenges and differentiate the company’s offerings.
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RFP, Tender, and Etimad Management
- * Analyze and interpret RFPs, RFIs, RFQs, and tender documents received through Etimad and other procurement channels.
- Identify scope requirements, compliance obligations, technical specifications, risks, assumptions, dependencies, and clarification points.
- Ensure compliance with Saudi government procurement practices, tender submission instructions, and mandatory documentation requirements.
- Manage or support tender clarification cycles, compliance responses, and proposal submission activities.
- Review tender and proposal documents to ensure alignment with technical requirements, deliverables, timelines, assumptions, exclusions, and pricing structures.
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Technical Proposal Development
- * Prepare high-quality technical proposals, scopes of work, compliance matrices, tender responses, presentations, and supporting documentation.
- Develop solution narratives and technical documentation tailored to customer requirements and tender evaluation criteria.
- Support pricing inputs, Bills of Quantities (BOQs), effort estimation, proposal assumptions, and commercial structuring in coordination with relevant internal teams.
- Ensure proposals are complete, accurate, competitive, commercially viable, and compliant with submission requirements.
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Multi-Solution Presales and Solution Design
- * Support solution positioning across multiple domains, including:
- Software Quality Engineering and software testing.
- Functional and non-functional testing and test automation.
- Atlassian solutions, including Jira Core, Jira Software, and Jira Service Management.
- DevOps practices and enablement.
- Observability and application monitoring.
- IT Service Management (ITSM).
- SDLC/STLC enablement and managed services.
- Design customized solutions that align with client needs, technical requirements, and the company’s delivery capabilities.
- Adapt quickly to new technologies, services, and solution areas to support diverse business opportunities.
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Presentations, Demonstrations, and Proof of Concepts
- * Deliver technical presentations, solution walkthroughs, demonstrations, and product showcases to prospective clients and stakeholders.
- Lead or support Proofs of Concept (POCs), technical evaluations, and workshops to demonstrate solution value, feasibility, and business benefits.
- Communicate technical concepts clearly to both technical and non-technical audiences.
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Cross-Functional and Vendor Collaboration
- * Collaborate with Sales, Delivery, Technical, Finance, Vendor Management, and Management teams to develop complete and commercially viable proposals.
- Coordinate with vendors and partners to obtain quotations, licensing details, technical inputs, clarifications, and supporting documentation.
- Support post-sale handover to delivery teams by communicating the approved scope, proposed solution, assumptions, risks, dependencies, and customer commitments.
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Market and Technology Awareness
- * Stay updated on Saudi tendering practices, Etimad requirements, and government procurement expectations.
- Monitor relevant developments in DevOps, application monitoring, ITSM, SDLC/STLC, software quality engineering, and emerging technology solutions.
- Identify market trends and opportunities that support the company’s presales strategy and service portfolio.
Qualifications and Experience Bachelor’s degree in Computer Science, Information Technology, Software Engineering, or a related field.
* 5+ years of experience* in presales, solution engineering, proposal management, technical consulting, or a similar client-facing technical role.
* Extensive experience preparing and responding to RFPs, RFIs, RFQs, and tenders through Etimad and other procurement channels.
* Strong experience supporting Saudi government and enterprise projects, with a solid understanding of local tendering practices, documentation expectations, and compliance requirements.
* Strong understanding of Etimad tender processes, proposal submission practices, clarification cycles, and government procurement requirements.
* Solid knowledge of Jira Core, Jira Software, Jira Service Management, DevOps practices, SDLC/STLC methodologies, software testing, application monitoring, and IT Service Management.
* Demonstrated ability to work across multiple solution domains and quickly understand and position new offerings based on client needs.
* Strong proposal writing skills, including scope development, assumptions, exclusions, deliverables, compliance matrices, project timelines, and solution narratives.
* Proven ability to deliver effective technical demonstrations, presentations, workshops, and solution discussions.
* Excellent communication, presentation, analytical, and documentation skills.
* Ability to interpret complex tender documents, identify requirements and gaps, and highlight technical and commercial risks.
* Strong stakeholder management and collaboration skills across sales, delivery, vendors, finance, and management.
* Client-focused, solution-oriented mindset with the ability to manage multiple opportunities in a fast-paced environment.
Preferred Experience
- * Hands-on experience reviewing Etimad tenders, preparing clarification submissions, developing compliance matrices, and managing proposal preparation.
- Experience preparing proposals for IT services, software quality engineering, DevOps, application monitoring, ITSM, Atlassian solutions, managed services, professional services, or digital transformation projects.
- Familiarity with BOQ preparation, pricing support, vendor coordination, partner quotations, and proposal review cycles.
- Experience supporting opportunities across government, semi-government, and enterprise sectors in Saudi Arabia.
- Knowledge of relevant frameworks, methodologies, and standards, including ITIL, Agile, Scrum, DevOps, ISO standards, software testing standards, and SDLC governance practices.
Key Competencies
- * Business and technical analysis.
- RFP, RFQ, RFI, and tender response management.
- Etimad and Saudi procurement knowledge.
- Multi-solution presales and solution positioning.
- Technical proposal writing and documentation.
- Client engagement and presentation skills.
- Solution design and value proposition development.
- Vendor and cross-functional stakeholder coordination.
- Adaptability and rapid learning.
- Attention to detail and compliance focus.
- Commercial awareness and problem-solving.
- Effective prioritization and opportunity management.
