Role Objectives:
The Senior Director, Legal is the most senior legal leader, heading the full Legal function with a hands-on focus on commercial, contract management and litigation, reporting directly to the CEO. The role turns growth in grocery, quick-commerce and delivery into well-protected commercial relationships, a controlled disputes portfolio, and clean audit outcomes.
The role is also the single point of contact for all internal and external audits touching Legal, and the lead legal adviser on e-commerce, consumer and digital-platform matters. It owns day-to-day decisions across the Legal function and escalates only enterprise-level risk to the CEO.
Roles & Responsibilities:
Commercial & contract management:
- Own the end-to-end contract lifecycle: intake, drafting, negotiation, approval, signature, storage, renewal and expiry tracking.
- Build and maintain a central contract repository with templates, playbooks, fallback positions and an approval matrix by value and risk.
- Lead negotiation of high-value and strategic agreements: suppliers and FMCG brands, private label, logistics and fleet, real estate and dark stores, technology, marketing and partnerships.
- Set turnaround SLAs for contract review and report on volume, cycle time and backlog to the CEO and business leaders.
- Advise commercial, procurement, category and operations teams on pricing, trade terms, liability, exclusivity and termination risk.
Litigation & Disputes:
- Own full litigation and disputes portfolio: civil, commercial, labour, consumer, administrative and criminal matters.
- Set litigation strategy, case assessments and settlement positions; approve filings and represent or oversee representation before courts, the Economic Courts and arbitration.
- Select, instruct and manage external counsel, including budgets, fee arrangements and performance.
- Maintain a live case register with exposure, provisions and status; report regularly to the CEO and Finance.
- Lead pre-litigation work: demand letters, debt recovery, amicable settlement and early resolution of supplier and customer disputes.
- Spot recurring dispute patterns and feed fixes back into contracts, policies and operations.
E-commerce & Digital Platform:
- Advise on Egyptian e-commerce, consumer protection, advertising and promotions, and data protection laws as they apply to the app and website.
- Own customer-facing terms: terms of use, privacy notice, returns and refunds, loyalty, promotions and subscription terms.
- Review new products, features and campaigns before launch, working with Product, Marketing, Payments and the Regulatory pillar.
- Handle consumer complaints escalated to the Consumer Protection Agency and reduce repeat issues.
Leadership & governance:
- Lead, develop and evaluate the full Legal function across all pillars, including hiring, objectives, workload allocation and the career ladder.
- Own legal strategy, the legal budget and enterprise legal-risk reporting to the CEO and leadership team.
- Act as Legal's single point of contact (SPOC) for internal and external audits, investor due diligence and regulatory inspections: coordinate legal confirmations, litigation and contingency disclosures with Finance, and close Legal audit findings on time.
- Develop legal policies, training and self-serve tools that let the business move faster with less legal friction.
- Set the Legal function's priorities, operating model and resourcing, and oversee the Regulatory and Corporate, Compliance & Governance pillars.
Required Education, Knowledge, And Skills:
- Bachelor of Law.
- LL.M. or postgraduate qualification in regulatory, financial, or commercial law preferred.
- 8-9 years of regulatory or related legal experience, ideally combining law-firm and in-house.
- experience in fintech, payments, e-commerce, or a regulated consumer business.
- Strong working knowledge of Egyptian regulatory frameworks and the relevant authorities; familiarity with licensing processes is essential.
- Proven track record engaging directly with regulators and managing licensing and approvals end to end.
