Role Description The Customer Service Specialist is a temporary, on-site role based in Jdaidet El Matn. In this position, the specialist will handle inbound and outbound customer inquiries via phone, email, and other channels, ensuring timely and accurate responses. Day-to-day tasks include resolving customer issues, providing information about services, documenting interactions, and following up to ensure customer satisfaction. The role also involves maintaining professional phone etiquette, supporting a positive customer experience, and coordinating with internal teams when needed. The specialist is expected to adhere to company policies, meet performance targets, and contribute to a respectful and inclusive work environment.
💰 Salary: $950/month + Commission
✅ Benefits: Insurance
📩 Interested candidates must apply via WhatsApp on +96179389940 or by Email : [email protected]
Qualifications
- Candidates should possess strong Customer Service and Customer Support skills to handle inquiries and resolve issues effectively.
- Candidates should possess abilities in Customer Satisfaction and Customer Experience to maintain high service standards and build positive relationships.
- Candidates should possess professional Phone Etiquette and clear communication skills for handling calls and providing accurate information.
- Candidates should possess problem-solving abilities, attention to detail, and basic computer literacy for using customer management systems.
- Candidates should possess the capacity to work on-site in Jdaidet El Matn, manage time effectively, and collaborate with diverse teams.
- Previous experience in customer-facing roles, especially in recruitment or services industries, is beneficial.
- A high school diploma or equivalent is required; additional education in business, communications, or related fields is an advantage.
