Job Summary
The Sales Officer is responsible for generating new business opportunities, maintaining relationships with existing customers, and promoting the company's logistics and supply chain solutions. The role focuses on achieving sales targets, expanding market share, and providing customers with efficient transportation, warehousing, freight forwarding, and supply chain services.
Key Responsibilities
- Identify and develop new business opportunities within the logistics and transportation market.
- Promote the company's logistics services, including:
- Freight Forwarding (Air, Sea, and Land)
- Customs Clearance
- Warehousing and Distribution
- Transportation Services
- Project Cargo Solutions
- Supply Chain Solutions
- Conduct sales visits, client meetings, and presentations.
- Build and maintain strong relationships with customers and key stakeholders.
- Prepare quotations, proposals, and commercial agreements.
- Negotiate rates and service contracts with customers.
- Follow up on leads, inquiries, and sales opportunities.
- Coordinate with operations teams to ensure smooth service delivery.
- Monitor customer satisfaction and resolve service-related issues.
- Maintain accurate records of sales activities in the CRM system.
- Achieve monthly, quarterly, and annual sales targets.
- Monitor market trends, competitor activities, and customer requirements.
- Prepare sales reports and forecasts for management.
Qualifications
- Bachelor's degree in Business Administration, Logistics, Supply Chain Management, Marketing, or a related field.
- Minimum 2-4 years of sales experience in the logistics, freight forwarding, transportation, or supply chain industry.
- Strong understanding of freight forwarding, customs clearance, transportation, and warehousing services.
- Knowledge of the Saudi logistics market is preferred.
- Valid driving license.
Skills & Competencies
- Strong sales and negotiation skills.
- Excellent communication and presentation skills.
- Customer-focused mindset.
- Relationship-building and networking ability.
- Commercial awareness and business acumen.
- Ability to work under pressure and achieve targets.
- Good knowledge of Microsoft Office and CRM systems.
- Fluent in English and Arabic.
Key Performance Indicators (KPIs)
- Revenue generated.
- Gross profit achievement.
- Number of new customers acquired.
- Customer retention rate.
- Number of sales visits conducted.
- Conversion rate of opportunities.
- Pipeline value and growth.
- Customer satisfaction level.
Preferred Industry Experience
Candidates with experience from logistics and freight forwarding companfies
